In Monogram Creator 5.3.1, there is a problem that may prevent you from updating the app. The solution is available below. We apologize for the inconvenience.

Mac

  1. Quit Monogram Creator (quit from system tray if applicable)
  2. Go to Applications/Monogram Creator
  3. Open maintenancetool
  4. Click "Update components", click Next, and continue update as normal

Windows

  1. Quit Monogram Creator (quit from system tray if applicable)
  2. Go to C:\Program Files (x86)\Monogram Creator
  3. Open maintenancetool.exe
  4. Click "Update components", click Next, and continue update as normal

Note: You may need to run it in Administrator mode. To do this, right click on maintenancetool.exe and click "Run as administrator"

Beta Users

This issue also affects beta version 5.3.201. The maintenancetool will be located in Applications/Monogram Creator Beta or C:\Program Files (x86)\Monogram Creator Beta as applicable. If you have already updated to 5.3.202, please ignore the in-app banner.